If you are not satisfied with 8492NW products they can be returned within 14 days after arrivial, to initiate a return:
1. Send an return inquiry to 8492nylonworks@gmail.com or use the contact us page to let me know ahead of time.
2. Write down on an piece of paper the order number and the reason you are returning so that I know where it is from
3. Mail it back to:
RMA Department
PO Box 4643
El Monte, CA, 91734
or
RMA Department
11151 Valley Blvd #4643
El MOnte, CA, 91734 if your carrier does not deliver to PO boxes
DO NOT PUT 8492NW AS THE NAME, SOMETIMES THE POST OFFICE GOT IT MIX IT WITH MY PO BOX NUMBER AND SEND IT BACK TO THE SENDER.
4. Once it is arrived I will inspect the goods and start the refund process.
5. There will be 15% restocking fee for nylon gear or 30$ restocking fee for DIY materials
6. If an order is being sent back without prior inquiry or any information it will be treated as an unknown and potentially delaying the return process significantly. In some cases i will simply trash it.
- All sales are final for Clearance Items (both gear or DIY)